Aptech
Aptech Certified Professional In Airport Management And Customer Care

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Courses

CAREER GUIDANCE


Aptech Certified Professional In Airport Management And Customer Care


This Program is designed for students who intend to make a career in Airport Management. The course is comprehensive and offers Career Prospects in many segments of Aviation, right from the Executive Level to the post of Airport Manager. With this program, students can achieve expertise in Airport Safety and Service, Fixed Base Operations, Airport Transportation, Catering, Service and Maintenance, Baggage Handling, Transport Scheduling and much more.

Program Structure

 

Semester 1

  • Persona Management
  • Soft Skills
  • Principles of Aviation
  • Aviation Operations
  • Customer Service for Global Clientele
  • Resource Management at Airport
  • Load and Trim
  • Cargo and DGR
  • Flight Scheduling
  • Airport Ramp Management

 

Semester 2

  • Passenger Handling
  • Security and Legislation
  • Ancillary Services
  • Airline and Airport Organisation
  • In-flight Service
  • In-flight Safety and Security
  • Air Fares and Ticketing

Career Opportunities

  • Passenger Handling
  • Cabin Crew
  • Cargo and Transportation
  • Fares and Ticketing
  • In-flight Services and Security
  • Load and Trim
  • Customer Service
  • Baggage Handling
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Follow your passion

" CHOOSE WHAT YOU ARE PASSIONATE ABOUT & WHAT YOU LOVE TO DO. THE SUCCESS WILL BE YOURS! "
– says Rakesh Jhunjhunwala, Chairman, Aptech Ltd.

Whether you are passionate about a career in digital & information technology, hardware & networking, aviation & hospitality, or banking & finance, Aptech can help you get the right skills to follow your passion.

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